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How We Communicate

How We Communicate with Our Clients

At Team Hines Remer, we believe that clear, consistent, and personalized communication is the foundation of a successful financial partnership. We tailor our interactions to fit each client’s unique needs—whether through in-person meetings, video calls, phone conversations, or secure digital messaging.

We provide regular updates, proactive planning discussions, and responsive support, ensuring that our clients stay informed and confident in their financial strategies. Whether you prefer structured check-ins or real-time guidance, our team is committed to delivering insightful, transparent communication every step of the way.

What About the Portal, Documents, and All That Other Stuff?

At Team Hines Remer, we make financial planning seamless and secure with AdviceWorks—our comprehensive planning portal. Clients can access their financial plan, account statements, performance reports, tax documents, and more, all in one place.

The portal features private and shared folders for storing important documents. Private folders are for personal use only, while shared folders ensure effortless collaboration—clients receive notifications when their planner uploads a document, and vice versa. It’s a secure and efficient way to share and organize financial information. Clients also have the option to grant access to their attorney, tax professional, or other trusted advisors, keeping their financial team aligned.

Beyond the portal, we stay connected with routine emails featuring content tailored to each client’s financial situation. We also offer secure email communication for confidential discussions.

And for the nostalgic souls who appreciate the charm of old-school correspondence, we’re happy to send pre-stamped envelopes—so you can send us snail-mailed love letters anytime.

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ADVICE WORKSTM Client Portal

Check out or Enroll in our award winning client planning portal.  We call it Advice Works

Speak to a Professional

If you believe you could benefit from working with a financial professional, let’s review yours goals and come up with a cost-effective way to reach them.

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